Privacy Policy EU | DiCE Lab-New

Introduction

We ("we", "us", "our") take the protection of the data of users ("users" or "you") of our website and/or our mobile app (the "website" and the "mobile app") very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or our mobile app (together: "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the Services via your devices.
Please read this Privacy Policy carefully and make sure that you fully understand our practices regarding your data before using our Services. If you have read, fully understood, and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your consent to this Privacy Policy and any changes to it.

In this Privacy Policy, you will learn:

How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the Privacy Policy

What data do we collect?

Category: Always

Below is an overview of the data we may collect:

Non-personal data
Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our Services ("non-personal data"). Non-personal data does not allow us to identify who collected it. The non-personal data we collect mainly consists of technical and aggregated usage information.

Personal data
Individually identifiable information, meaning any information by which you can be identified or could reasonably be identified ("personal data"). Personal data we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, the combined data will be treated as personal data as long as it remains combined.

How do we collect data?

Category: Always
The main methods we use to collect data are:

We collect data when you use our Services. When you visit our digital assets and use our Services, we may collect, record, and store usage, sessions, and related information.
We collect data that you provide to us directly, for example when you contact us via a communication channel (such as an email with comments or feedback).
We may collect data from third-party sources as described below.
We collect data when you sign in to our Services via third-party providers such as Facebook or Google.

Why do we collect this data?

Category: Always
We may use your data for the following purposes:

To provide and operate our Services
To develop, customize, and improve our Services
To respond to your feedback, requests, and inquiries and provide support
To analyze request and usage patterns
For internal, statistical, and research purposes
To improve our data security and fraud prevention capabilities
To investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations, or governmental orders
To send you updates, news, promotional materials, and other information related to our Services. For promotional emails, you may choose whether to continue receiving them. If not, simply click the unsubscribe link in those emails.

With whom do we share this data?
Category: Always
We may share your data with our service providers to operate our Services (such as third-party hosting services, technical support, etc.).
We may also disclose your data in the following circumstances:
(i) to investigate, detect, prevent, or address illegal activities or other misconduct
(ii) to establish or exercise our legal rights
(iii) to protect our rights, property, or personal safety, as well as that of our users or the public
(iv) in the event of a change of control of us or one of our affiliates (such as a merger, acquisition, or purchase of substantially all assets)
(v) to collect, store, and/or manage your data through authorized third-party providers (such as cloud service providers) as reasonably necessary for business purposes
(vi) to work with third parties to improve your user experience
For clarity, we may transfer, disclose, or otherwise use non-personal data at our discretion.

Blogs and forums
Category: User has a blog or forum
Our Services may allow social interactions, such as posting content, information, and comments publicly and chatting with other users. Please be aware that any content or data you provide in these areas may be read, collected, and used by others. We recommend not posting or sharing information that you do not want to make public.
If you upload content to our digital assets or provide it as part of using a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may have access to your data or content. You acknowledge that copies of your data may remain available on cached and archived pages or after third parties have copied or stored your content, even after deletion.

Cookies and similar technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other tracking technologies and analytics services ("Tracking Technologies"). These technologies may allow third parties to automatically collect your data to improve navigation, optimize performance, personalize user experience, and support security and fraud prevention.
For more information, please refer to our Cookie Policy.

Advertising
Users not connected to an advertising service
We will not share your email address or other personal data with advertising companies or ad networks without your consent.
Users connected to advertising services, campaign managers, or Facebook Ads
We may display advertisements through our Services and digital assets that may be tailored to you, for example based on your recent browsing behavior across websites, devices, or browsers.
To provide these ads, we may use cookies, JavaScript, web beacons (including clear GIFs), HTML5 local storage, or other technologies. We may also use third-party network advertisers to display targeted ads. External ad providers, advertisers, sponsors, and traffic measurement services may also use cookies or similar technologies to measure ad effectiveness and customize ad content. These third-party technologies are governed by their own privacy policies, not this one.

Where do we store the data?
Category: Always
Non-personal data
Our companies, trusted partners, and service providers are located worldwide. We store and process non-personal data in various jurisdictions for the purposes described in this Privacy Policy.

Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions

as necessary for service delivery or as required by law.

How long is the data retained?
Category: Always
We retain collected data as long as necessary to provide our Services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.
We may correct, update, or delete inaccurate or incomplete data at our discretion.

How do we protect the data?
Category: Always
Our hosting provider supplies the online platform that enables us to offer our Services. Your data may be stored in the hosting provider’s databases and applications. Data is stored on secure servers protected by firewalls, with secure HTTPS access to most service areas.

Payments and eCommerce
All payment options offered by us and our hosting provider comply with PCI-DSS standards. These standards help ensure secure handling of credit card information through physical, electronic, and procedural safeguards.
Despite our efforts, we cannot guarantee absolute data security. We recommend using strong passwords and avoiding the transmission of sensitive information via email or instant messaging, as these are not considered secure communication channels.

How do we handle minors?
No data collection from minors
Our Services are not intended for users under the legal age of adulthood. We do not knowingly collect data from children. If you are underage, do not use our Services or provide any information.
We reserve the right to request proof of age. If we discover that a minor is using our Services, we may block access and delete their data.

Data collection from minors
Children may use our Services, but certain features may require providing information. Some data may be collected automatically. If we knowingly collect data from a child, we will notify parents and obtain consent as required by law.
Parents may review, restrict, or request deletion of their child’s data. Identity verification may be required for security reasons.

Legal basis for processing
We only use personal data when:

It is necessary to fulfill or enter into a contract
It is required by law
It supports our legitimate business interests in a proportional and lawful manner

Rights of EU residents
EU residents may:

Request confirmation of data processing
Access their stored data
Receive their data in a machine-readable format
Request corrections or deletion
Object to processing
Request processing restrictions
File a complaint with a supervisory authority

These rights may be subject to legal limitations and business requirements.

International data transfers
By using our Services, you consent to international data transfers. For EEA residents, data is transferred only when adequate protection standards are ensured through contractual safeguards.
California Consumer Privacy Act (CCPA)
California residents may request access to or deletion of their data. We do not sell personal data under the CCPA.
Users under 18 may request removal of publicly posted content by emailing us with the subject line "California Removal Request".

Updates to this Privacy Policy
We may update this policy from time to time. The current version is always available on our website. Continued use of the Services after updates constitutes acceptance of the changes.

Contact
If you have questions about our Services or your data, please contact us:
Sultan Cetin

TU Delft, Faculty of Architecture and the Built Environment,

Management in the Built Environment

Julianalaan 134, 2628 BL Delft, the Netherlands
S.Cetin@tudelft.nl

Disclaimer
This information does not constitute legal advice. Laws and requirements may vary by jurisdiction. You are responsible for ensuring compliance with applicable laws. We strongly recommend seeking professional legal advice to understand your specific obligations.